FAQ

Frequently Asked Questions

1. How will I receive my digital assets? All products from Digital Beauty World are delivered digitally. After completing your purchase, you'll receive an email with instructions and a direct download link.

2. Can I use your assets commercially? Yes! Most products come with a Personal License by default, ideal for personal or portfolio use. If you're planning to use the assets commercially or for client projects, simply select the Commercial License option when checking out.

3. What's the difference between Standard, Commercial, and Exclusive licenses?

  • Standard License: Perfect for personal projects, portfolio showcases, or mockups.

  • Commercial License: Ideal for client projects, monetized work, or commercial use.

  • Exclusive License: Grants you sole usage rights and permanently removes the asset from our store.

4. Do you offer refunds? Due to the digital nature of our products, refunds are only available within 24 hours of purchase, provided that the files have not yet been downloaded. If you encounter technical issues, please reach out immediately so we can assist you.

5. What if I want a custom digital asset or exclusive rights? I'm always open to custom requests and exclusive collaborations. Please contact me through the "Contact" page to discuss your needs.

6. Can I share these digital assets with friends or colleagues? Each purchase grants a single-user license. Sharing, reselling, redistributing, or sublicensing our products without permission is strictly prohibited.

7. Are your assets AI-generated? No. Every digital asset on Digital Beauty World is personally crafted by Marcelo Cantu using authentic artistic methods—never AI-generated.

8. How do I access support if I have issues with a product? If you have any questions or issues, please contact me via the "Contact" page or directly through email. I provide support for access and basic troubleshooting to ensure you have the best experience possible.

9. Do you offer educational or training materials on using your assets? Currently, Digital Beauty World focuses on high-quality digital assets. However, educational resources and tutorials may be added in the future. Stay tuned!

Still have questions? Feel free to reach out through our Contact page—I'm here to help!